otp confirmed

Privacy Policy

Last updated: July 17, 2026

This Privacy Policy explains how OTP Confirmed ("we," "us," or "our") collects, uses, and shares information when you use our website, dashboard, and related services (the "Service"). By using the Service, you agree to the practices described here.

1. Information We Collect

Account information

  • Name and email address, provided when you sign up or via a third-party sign-in provider;
  • Profile details you choose to add, such as an avatar image;
  • Authentication data, such as hashed passwords or sign-in provider identifiers.

Payment information

When you fund your wallet, our payment processors collect and process your payment details directly. We receive confirmation of successful or failed payments, the amount, and a transaction reference — we do not receive or store your full card number, bank account credentials, or crypto wallet private keys.

Usage and service data

  • Numbers you've purchased or rented, and their status;
  • Messages and call metadata received on numbers you control, shown to you in your inbox;
  • Wallet transaction history, including amounts, timestamps, and descriptions;
  • Support requests and transaction reports you submit.

Technical information

  • IP address, used to detect your approximate country for currency display and payment options;
  • Device and browser information, and general usage logs, for security and reliability purposes.

2. How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain the Service, including issuing numbers and routing messages/calls;
  • Process payments and maintain accurate wallet balances;
  • Detect, prevent, and investigate fraud, abuse, and violations of our Terms of Service;
  • Communicate with you about your account, transactions, and support requests;
  • Improve and secure the Service; and
  • Comply with legal obligations.

3. How We Share Information

We share information only as needed to run the Service:

  • Payment processors — to fund your wallet and process refunds, we share the minimum information needed to complete a transaction (such as your email and the amount).
  • Number and connectivity partners — to issue and operate numbers, receive messages, and route calls on your behalf.
  • Service providers — vendors who help us operate the Service, such as hosting and infrastructure providers, under confidentiality obligations.
  • Legal and safety — where required by law, legal process, or to protect the rights, safety, or property of OTP Confirmed, our users, or others.

We do not sell your personal information.

4. Data Retention

We retain account and transaction information for as long as your account is active and as needed to comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Messages and call metadata received on numbers are retained for a limited period to support your use of the Service and are periodically purged.

5. Your Choices and Rights

You can review and update your profile information from your dashboard at any time. Depending on where you live, you may have additional rights over your personal information, such as the right to request access, correction, deletion, or a copy of the data we hold about you. To make a request, contact us using the details below.

6. Cookies and Similar Technologies

We use essential cookies to keep you signed in and to remember basic preferences, such as light or dark mode. We don't use third-party advertising trackers.

7. Data Security

We use industry-standard technical and organizational measures to protect your information, including encryption in transit. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

8. International Data Transfers

Because our infrastructure and partners operate across multiple countries, your information may be processed in a country other than the one you live in. Where required, we take steps to ensure such transfers are subject to appropriate safeguards.

9. Children's Privacy

The Service is not directed to individuals under 18. We don't knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we'll take reasonable steps to notify you, such as posting a notice on the Service or updating the "Last updated" date above.

11. Contact Us

Questions about this Privacy Policy or your data? Reach us at privacy@otpconfirmed.com.